"I investigated and compared the service to about 6 or 7 other "practice management" platforms for months. My objective in deciding on what service to use was simple: to reduce all management and admin time while increasing client contact and treatment time. Everybody’s service was person dependent (and that was person was me - and a secretary that I prefer NOT to hire) - except this product - this one FACILITATES the client to take an ACTIVE role in scheduling, bill paying, and completing all paperwork without handholding; I’m an outpatient mental health professional - not inpatient. This service accomplished my goal very quickly... within one week I was able to measure a reduction in admin time 30 fewer minutes per day! I’m only in my fourth week and up to nearly 50 cases registered; this week I will see more clients than ever (34) AND my admin time is even less than it was at week #2. More clients and LESS admin time? It’s almost counter intuitive - but NOT with Counsol.com’s approach. This outfit has it right! Today I am leaving my office within 30 minutes of the last session (all forms completed, all notes done, all billing and payments posted and processed, insurance records updated for my billing agent, new treatment plans for 2 cases finished and after seeing 6 people --- and I’m heading home 30 minutes early! In my first couple days of use 18 clients were registered (2 of them were new cases). I see this time management issue getting better and better as I get more skilled in the platform; the adjustment has been just that - but in less than 4 days my savings in time was measurable. My records are secure (probably better than a filing cabinet); the flexibility of the company to make adjustments that are intuitive to a sole proprietor has been simply awesome; I can either keep the files electronic or print and have an impressive record for legal reasons, other providers, etc. etc. etc. Absolutely impressed!"
Kurt LaRose MSW LCSW
"Affordable and Excellent Customer Service! I have been using CounSol.com for over a year now after trying out 2 other EHRs. The features of emailing or texting my clients of their appointments and the insurance billing functions are helpful for running my practice more efficiently. The customer service is top notched and they are quick to respond to any questions that I have. They seem to be also upgrading the software to add or modify features. My clients have told me how much they appreciate completing the paperwork before hand also."
Pamela Rule
Chrysalis Coaching and Counseling Services LLC
"I shopped around...a lot. Counsol was what I needed. This was my first practice management software purchase. I looked at many different products, and I chose Counsol for the functions and price. I'm a solo practitioner in a self-pay practice model. This does everything I need for a reasonable price. I like the scheduling/calendar, treatment plan, session notes, client portal for communicating with me, client journaling options and ability to scan and upload documents easily. It helps me keep track of payments, too, and keeps all records electronically. Customer service/Technical assistance has been responsive. I'm glad I chose this one."
Amy Ammerman
Ammerman Counseling, PLLC
"Making my job easy! CounSol came recommended when I completed my distance learning credential (DCC), so I immediately looked into it and haven't questioned my choice since. Getting started I received ample support, and continuing onward, I have had access to support whenever I've needed it. CounSol is ethically sound - offering a business associate agreement and HIPAA compliant security. I love getting email notifications that alert me to interactions from clients, as this enables me to respond as quickly as I prefer. The vast majority of my clients have indicated really enjoying the ease and comfort provided, as they are able to schedule themselves, pay for sessions, exchange messages with me, view attachments I upload for their homework between sessions, have secure video sessions, etc. CounSol made venturing into private practice far easier than I ever imagined! I always recommend CounSol to colleagues making the private practice leap."
Dana A.
Fulfillment Counseling & Life Coaching LLC
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