"After trying out several practice management softwares, I decided on Counsol. I have been using Counsol for over 2 years. The main reasons I chose Counsol were the professional-looking interface, the ease of use, and the flexibility to customize forms. I especially like the ability to have clients read, fill out, and sign forms online. When they come in for their first session I don't have to take up most of the session with paperwork. I like that I'm not tied to pre-existing forms, and I have created many of my own forms for the purpose. Clients also appreciate getting email reminders the day before their session. Having a place to exchange secure messages and upload documents is great. The insurance billing feature allows me to do all my billing with a few clicks. This saves a lot of time and frustration. The information auto-populates from the invoice, which is produced automatically from the calendar. I would prefer to skip the invoice and have information auto-populate from a treatment plan, but that's not a major issue. My account manager has been very responsive whenever I have a problem or suggestion, and a couple of my suggestions were quickly incorporated into the software. The only feature that leaves room for improvement is reports. It would be great to have a lot more reports, either pre-formatted or customizable, about the practice. Counsol regularly adds features, so I wouldn't be surprised if they also improve this area. Every once in a while I give another look at other software, but I always come back to Counsol. It offers a combination of features, ease of use and customer service not available in other companies, even more expensive ones. Overall a great value."
Rosalie Bruning, LMFT
"I love CounSol.com. It is a very reasonable rate for what you get. I decided on it after seeing good reviews on a blog. I do not have the feature for online sessions set up, but wanted that available to me in case I decided to do this in the future. It pays for itself by presenting no-shows. My clients love the texts/emails they receive regarding their appointments. I have had so many people tell me that without it, they would have missed the appointment. I have also saved time and money on sending out packets prior to sessions, as I usually did, so that clients had a lot of time to spend on their pre- session BIO form for example. Now they can just do them on CounSol.com.

My personal assistant - Yes you have your own!!- is so helpful if I have questions or concerns about anything to do with CounSol. This is an awesome customer service feature. Someone actually answers the phone or emails you in a timely manner regarding your concerns!!! It is also very helpful with keeping track of data- sessions, dates, all of that- in one place. Also, they keep adding great new items."
Marsha Divers-Wiggs, M.Ed. LPC
Avalon Counseling
"Since I began using Counsol.com for my counseling practice management a little over a year ago, my practice has doubled in volume of clients and I am more and better organized than ever. My clients find the portal easy to navigate and I also get positive feedback about the scheduling, notes, and journal features. My clients appreciate the session reminders, and I rarely have missed sessions anymore. I find the feature-rich service to meet all of my needs, and the developers continually improve upon them while also adding more functionality and features. Most importantly the customer service is simply outstanding! Using Counsol has been the best decision I have made for my private counseling practice, and I recommend it to all of my colleagues."
David Llewellyn, LMHC, CSAT
Spectrum Recovery Solutions, LLC
Estero and Naples FL
"I have been using CounSol for almost two years now. I'm not sure why it isn't more popular that it is because it seems to have all the things I need. Because I currently work two jobs I haven't really sat down to keep learning about the software but honestly the more I learn the more I like the program. I plan to sit down with it and use it to it's full advantage soon and I am quite excited and know that it has the features I want. I can upgrade and downgrade the video capability as needed if I have a client in need of video. I also really love the shared journal aspect that I don't think other practice management systems have! Especially because I work with complex trauma, sometimes my clients want to tell me things but it feels safer to write. Therefore they can inform me things early on in treatment so I am aware, but they don't have to tell their story until they are ready. I think my clients who use it feel more attended to and engaged which is important as I am a solo, private pay practitioner. Also, my support person always responds timely to my requests and questions and I have never had an issue or concern."
Stacey Steinmiller
Authentic Self Counseling
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  • " My patients said they love how easy it is
    to view and schedule sessions online "
  • " I love using this service. I wish I would have started using this when I first opened my practice. "
  • " I definitely feel I have a true competitive advantage over other counselors who do not use CounSol.com "
  • " Who needs an office assistant? CounSol does it all for a low monthly fee. You will not find an office assistant who is willing to work for this cheap. "
  • " Automatic appointment reminder text messages have greatly reduced my no shows. Appointment reminders alone make this service worth every penny "
  • " Offering online counseling has allowed me to increase patients scheduled per week and offer my services statewide "
  • " CounSol Complete Practice Management is a must have for anyone running their own practice "
  • " My patients feel like they are dealing with a true professional when they login to my secure patient area "
  • " For the first time I can pull up
    patient information and notes with ease "
  • " The most valuable business expense for my practice "
  • " A colleague recommended me to CounSol.com. Service sounded great, but did not truly realize how powerful this service was until implementing it into my practice "
  • " Now I cannot ever imagine running my practice
    without using CounSol.com "