Testimonials

"My passion is working with people, not paperwork! I started with CounSol.com several months ago and have been increasingly utilizing its many helpful features since then. I am actually becoming organized, which really helps me have peace of mind to focus on what I love to do. My clients enjoy being able to check their outstanding balance, schedule their own appointments, keep a private journal, use the secure email site, or easily access a video session. Forms are much more effectively managed now. The portal integrates very well with my website. Perhaps the very best feature of the site is how quickly and respectfully CounSol.com staff respond to my questions or suggestions. I am very pleased with this practice management program."
Jean Austin-Danner, MSW, LCSW
"Since I began using CounSol.com,my business has been running more smoothly, I have retained more clients, and have enjoyed increased peace of mind. I did my research before choosing this service, and there is simply nothing else out there that comes close to CounSol.com in terms of ease of use, customer service, and cost. The support team actually listens to you and is there on the spot literally the second you have a problem. They actively work to make using CounSol.com a good experience for both you and your clients. You have to try it - you won't regret it."
Stephanie Adams, MA, LPC
StephanieadamsLPC.com
"As a solo practitioner, I've used several different online services for managing my practice. CounSol is definitely head and shoulders above the rest. Some of the things that set them apart are: seamless integration with my exisiting website; ease of use and access for clients; integration with paper-free office practices; reasonable pricing. And my favorite is the highly-responsive customer service, and their openness to suggestions for new features. CounSol is the perfect compromise for a medium-sized solo private practice.

I love how the treatment, billing and scheduling all are seamlessly integrated. I feel confident that any information I need I can easily access at any time, anywhere. I am also very impressed with the responsiveness of the customer service team."
Mika Gustavson, MFT
Director Gifted Matters
"After trying out several practice management softwares, I decided on Counsol. I have been using Counsol for over 2 years. The main reasons I chose Counsol were the professional-looking interface, the ease of use, and the flexibility to customize forms. I especially like the ability to have clients read, fill out, and sign forms online. When they come in for their first session I don't have to take up most of the session with paperwork. I like that I'm not tied to pre-existing forms, and I have created many of my own forms for the purpose. Clients also appreciate getting email reminders the day before their session. Having a place to exchange secure messages and upload documents is great. The insurance billing feature allows me to do all my billing with a few clicks. This saves a lot of time and frustration. The information auto-populates from the invoice, which is produced automatically from the calendar. I would prefer to skip the invoice and have information auto-populate from a treatment plan, but that's not a major issue. My account manager has been very responsive whenever I have a problem or suggestion, and a couple of my suggestions were quickly incorporated into the software. The only feature that leaves room for improvement is reports. It would be great to have a lot more reports, either pre-formatted or customizable, about the practice. Counsol regularly adds features, so I wouldn't be surprised if they also improve this area. Every once in a while I give another look at other software, but I always come back to Counsol. It offers a combination of features, ease of use and customer service not available in other companies, even more expensive ones. Overall a great value."
Rosalie Bruning, LMFT
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  • " My patients said they love how easy it is
    to view and schedule sessions online "
  • " I love using this service. I wish I would have started using this when I first opened my practice. "
  • " I definitely feel I have a true competitive advantage over other counselors who do not use CounSol.com "
  • " Who needs an office assistant? CounSol does it all for a low monthly fee. You will not find an office assistant who is willing to work for this cheap. "
  • " Automatic appointment reminder text messages have greatly reduced my no shows. Appointment reminders alone make this service worth every penny "
  • " Offering online counseling has allowed me to increase patients scheduled per week and offer my services statewide "
  • " CounSol Complete Practice Management is a must have for anyone running their own practice "
  • " My patients feel like they are dealing with a true professional when they login to my secure patient area "
  • " For the first time I can pull up
    patient information and notes with ease "
  • " The most valuable business expense for my practice "
  • " A colleague recommended me to CounSol.com. Service sounded great, but did not truly realize how powerful this service was until implementing it into my practice "
  • " Now I cannot ever imagine running my practice
    without using CounSol.com "