"I love the easiness and effectiveness of their customer service and the fact that you have a personal assigned to your account. They have been great! They respond and gives solutions to my requests very quickly. I love that I can communicate with the clients securely and that my forms were uploaded and the patient just fill them out there before coming to the first session. The reminders for the appointments via text have been very effective too."
Diana C, LMHC
"CounSol keeps me organized! Before I integrated this software into my therapy practice, I was very disorganized. Turns out, I still am but CounSol is in the background making sure I don't drop the most important balls. I keep track of client paperwork, scheduling, notes, insurance and billing all in one streamlined place! I have also found that they are constantly updating with new functionality I didn't even know I wanted."
Diane Hilleary, LCSW, CEDS-S
Atlanta Center for Self-Compassion
"Everything I need is all in one place. Tracks appointments, secure electronic records system, create forms, text reminders of appointments to clients, videoconferencing capability... For my clients, the client portal allows them to make or cancel their own appointments, journal, complete forms, correspond securely. Everything is here. The best part of CounSol is the customer service and tech support. They will and do follow up, and the team members can be very patient in explaining and helping customers through learning how to work the system."
Christina P, MHC, LPC
"I love that I have an account manager and the customer representative is great. He gets back to you in a timely manner and is able to answer all of my questions. If he's unsure, the team gets together and they help problem solve. If the customer representative not available, there is always someone there to take over and answer your questions. It makes your experience more personable as opposed to a lot of places that you have to call and push several prompts until you FINALLY reach some one who doesn't know what you've been working on. I love that I can add my own forms. The pre-made forms are compliant with insurance company standards. Making and receiving payments is easy and everything is user-friendly. Overall, I have had a great experience with CounSol.com. It's affordable and easy to use."
Jennifer H. LMHC
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