Testimonials

"As a private practice clinician, I have found the Counsol system incredibly helpful for managing all elements of my practice. My clients have also been impressed by the convenience of the features including the scheduling, messaging, and online journal. In addition, the account management is personal and helpful; my account manager, responds in a timely manner to all of my requests and makes the program even more user-friendly. I have recommended this site to several professionals and will continue to do so"
Kristy Eldredge, EdD, LPC, NCC, ACS

"I have used a practice management software for the past twelve years that was so complicated that you dare not do anything new on it for fear of falling in a black hole! The technical support service was rude and downright mean. They were expensive and had me trapped in their cycle of dependence on that same rude service.
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I have searched over the past few years for something that I didn't feel "held hostage", and wasn't gouged with the high cost of maintenance fees. By accident I came upon COUNSOL by a fellow therapist. My life has changed! The simplicity and functional features of COUNSOL are amazing. They have thought of just about everything! AND their technical support and service are incredible. They have lots of patience with you on the learning curve, willing to think about changes and functionality, and immediately responsive with a friendly solution. The stress that I once had doing my own booking, billing, and notes has reduced dramatically! Plus, I can do everything while sitting with my client on my iPad or iPhone. I can be on vacation, at a workshop, at home on my back porch, and still be fully in charge of my schedule. I use the free app called GOOGLE VOICE for messaging and "hide my number" feature when returning calls to clients. The combo is flawless!!!
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Plus, COUNSOL will allow my client to privately and safely log in to their own account and see their schedule, print their bill, journal, get notes and messages from me, and be notified by email and/or text as soon as they make an appointment AND then a 24 hour reminder before their next appointment. Again, flawless!
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I tell my wife everyday how much COUNSOL has made my counseling life easier!
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I have learned over the past twenty years that my clients like me personally to schedule appointments. To be honest, I like it too and let me tell you why....When I make the appointments they are more compliant in showing up because they have already made an emotional bond with me in talking about why they are coming. They also pay at the time of session every time because of that connection. THAT connection is priceless! Do yo think I like COUNSOL? I love it!"
Mark Means, LMFT, CSAT

"In today's marketplace, having full-time assistants is a luxury. To help keep my practice flowing, I once used several vendors to manage multiple tasks. Finally, there's a single solution for the mental health clinician to achieve online success ... and Counsol.com wraps everything into one smooth package that's easy to learn. Counsol.com is the clear solution for my practice! The service provides ethical online options to anyone willing to adapt with technology. You can save time, money and become more efficient with just one vendor. Plus, customer service is prompt, responsive and welcomes suggestions to improve the product. It keeps getting better and better every week. Give it a whirl and see how it may help you!"
John P. Duggan, MA, NCC, LPC, LCPC

"I have been using Counsol.com for 5 months now. The biggest benefit for me has been the significant decrease in the number of hours I have to spend doing scheduling, notes, billing, and financial record keeping for my practice.
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Many of my clients schedule their own sessions online, which completely eliminates those back and forth telephone or text messages for scheduling. If I do schedule directly with a client, I have retrained myself to enter scheduled appointments immediately in my online calendar, including the fee for the session. As soon as the session is complete, I record session notes, progress notes, and (if necessary) treatment plan updates. Counsol.com's forms for creating and updating these notes are so user friendly that I can complete this task in the 10 minute break between clients.
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Counsol.com automatically creates an invoice for each session. My clients can pay for their session through their individual secure access account using PayPal or any credit card. I do not accept insurance for payment, but some clients want detailed invoices to submit for reimbursement. Counsol.com's automatically-created invoices include all the information needed to file a claim. The client can access these invoices any time through their accounts.
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I now have to spend very little time emailing or calling clients to handling billing or payment issues. If I ever need to reproduce or share client records, they are easily accessed and wonderfully organized. Client file organization and practice billing have always been one of my least favorite tasks. Counsol.com has greatly improved this part of my practice."
Holly Scott, MBA, MS, LPC
North Dallas Counseling
www.HollyScottPLLC.com

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  • " My patients said they love how easy it is
    to view and schedule sessions online "
  • " I love using this service. I wish I would have started using this when I first opened my practice. "
  • " I definitely feel I have a true competitive advantage over other counselors who do not use CounSol.com "
  • " Who needs an office assistant? CounSol does it all for a low monthly fee. You will not find an office assistant who is willing to work for for this cheap. "
  • " Automatic appointment reminder text messages have greatly reduced my no shows. Appointment reminders alone make this service worth every penny "
  • " Offering online counseling has allowed me to increase patients scheduled per week and offer my services statewide "
  • " CounSol Complete Practice Management is a must have for anyone running their own practice "
  • " My patients feel like they are dealing with a true professional when they login to my secure patient area "
  • " For the first time I can pull up
    patient information and notes with ease "
  • " The most valuable business expense for my practice "
  • " A colleague recommended me to CounSol.com. Service sounded great, but did not truly realize how powerful this service was until implementing it into my practice "
  • " Now I cannot ever imagine running my practice
    without using CounSol.com "