"I investigated and compared the service to about 6 or 7 other "practice management" platforms for months. My objective in deciding on what service to use was simple: to reduce all management and admin time while increasing client contact and treatment time. Everybody’s service was person dependent (and that was person was me - and a secretary that I prefer NOT to hire) - except this product - this one FACILITATES the client to take an ACTIVE role in scheduling, bill paying, and completing all paperwork without handholding; I’m an outpatient mental health professional - not inpatient. This service accomplished my goal very quickly... within one week I was able to measure a reduction in admin time 30 fewer minutes per day! I’m only in my fourth week and up to nearly 50 cases registered; this week I will see more clients than ever (34) AND my admin time is even less than it was at week #2. More clients and LESS admin time? It’s almost counter intuitive - but NOT with Counsol.com’s approach. This outfit has it right! Today I am leaving my office within 30 minutes of the last session (all forms completed, all notes done, all billing and payments posted and processed, insurance records updated for my billing agent, new treatment plans for 2 cases finished and after seeing 6 people --- and I’m heading home 30 minutes early! In my first couple days of use 18 clients were registered (2 of them were new cases). I see this time management issue getting better and better as I get more skilled in the platform; the adjustment has been just that - but in less than 4 days my savings in time was measurable. My records are secure (probably better than a filing cabinet); the flexibility of the company to make adjustments that are intuitive to a sole proprietor has been simply awesome; I can either keep the files electronic or print and have an impressive record for legal reasons, other providers, etc. etc. etc. Absolutely impressed!"
"CounSol has allowed me take my practice to the next level. Before signing up with CounSol, I struggled with managing the business side of my practice. Now that I have this excellent support system in place, I'm able to focus my attention on growing my client base and providing great care."
"Oh so convenient! My face to face clients love the convenience of sending off a fully encrypted email at the moment when they think of something, even in the middle of the night. I have an instant record and can send off an answer or encouragement, of which I also have an instant record--the convenience of email but totally HIPAA compliant. It has saved me time by almost eliminating minor phone calls. My clients like the journal that they can decide to share with me or not. Customer service was amazingly patient with my questions and even created some new conveniences at my request! Great to work with. Here in Arizona many of our citizens are snowbirds who leave in the summer. As long as they are domiciled in Arizona, we can continue their counseling at their convenience wherever they go."
"My passion is working with people, not paperwork! I started with CounSol.com several months ago and have been increasingly utilizing its many helpful features since then. I am actually becoming organized, which really helps me have peace of mind to focus on what I love to do. My clients enjoy being able to check their outstanding balance, schedule their own appointments, keep a private journal, use the secure email site, or easily access a video session. Forms are much more effectively managed now. The portal integrates very well with my website. Perhaps the very best feature of the site is how quickly and respectfully CounSol.com staff respond to my questions or suggestions. I am very pleased with this practice management program."