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CounSol User Guide

Navigation: Practice Settings

Session Reminders

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How to change when session reminders are sent:

 

1. Click on the Settings icon and then click on the Practice Settings tab.

practicesettingstab18

 

2. Select Sessions from the menu options on the left.

 

PSettingsSessions18

 

 

3. From the drop-down menu under Session Reminders Sent, select the number of hours prior to a session that you want reminders sent to clients, then click Save.

 

RemindersSent

 

Note: You can override the practice name in text and email messages by adding custom names on the Default Notifications for New Clients section.

 

 

 

Example Reminder Email:

 

Email Reminder

 

Example Reminder Text Message:

 

Reminder Text Example