When exploring your options for a practice management software, the question of “how are patient portals used?” is going to come up. Here’s how our software system can benefit your clients.
When you start a free trial with us at CounSol.com, you’ll be prompted to create a custom client site to match your current website, if you have one. This is to ensure we’re providing you a software that is an extension of your business and not one that feels like an overwhelming new project you’re taking on.
Once you add the colors, images, fonts and text to be in-line with your branding, your site will be ready to start using! All you have to do is simply post your HTML on your current site so that your clients can click on it and access your portal.
If this is your first rodeo, we have all the answers for this million dollar question: “How are patient portals used?” When your client clicks on the link and enters into our platform, they’ll create a new login for them – and only them. This login will help secure everything that is stored in their own portal.
Once they’re in, clients will have the opportunity to message you back and forth, pay bills, schedule their own appointments online, access video sessions, and write in their private journal. Whether or not the client wants to share what’s written in their private journal is up to them, however it’s accessible to them 24/7.
The beauty of our platform is that clients are more in control of their journey. Speaking up about their mental health can be a scary, overwhelming experience for a lot of people, especially if they think their only option is to do it in person. By providing them with a portal that allows them to do things on their own terms, it eliminates the chances of no-shows and tends to make them more present during their sessions.
We often get asked, “How are patient portals used in your practice management software?” and luckily, our answer exceeds most. Here’s what one of our psychotherapists had to say about this feature:
“Counsol is very easy to use. There is no need to download software to use the site and my clients love the features – the journal – email – and ability to schedule with me themselves.” – Dr. Paula N.
If you’re interested in making the switch, start a free trial today! We look forward to working with you and helping you understand how patient portals are used with CounSol.com.
