"I have been using this software for 5 years now and I enjoy the overall ease of use. My clients love the appointment reminders. This feature alone has significantly decreased my no-show rate. Customer service has been great, they are easy to contact and response to issues is immediate. I also like the billing and charting features. I would highly recommend this software to any therapist in private practice."
"I have been using CounSol.com for a couple of years now and am pleased with it. I especially appreciate that I have a live person to contact for assistance who has been very responsive to my need for help. This software does what I need it to and the company is always making improvements. I would recommend it and do recommend to other therapists."
"Counsol has everything I need for my private practice. The learning curve is not very steep -- you can start right away and it walks you right through the basic aspects. Beyond that, the customer service team is the very best part of this service: They are always available, very patient, and super-helpful. This is a great way to keep records, and I have been very pleased with it."
"I picked Counsol instead of other EHR solutions mainly because of its simplicity and capacity for customization. It was also an affordably priced option. Each time I have needed something or had questions the company has been responsive to my needs. Indeed, the software keeps getting better and better. It is flexible and intuitive and offers what I need to make sure my clinical records are in good shape.
To anyone considering whether to switch from paper, do not give it one more moment of thought, just do it! I cannot imagine ever returning to having to keep paper records. For starters, I can be certain that the basic details of my clinical record (e.g. dates of service, charges, basic demographic info) are always in place. Secondly, I can securely write a progress note from my home computer without having to illegally take a paper record out of the locked office.
The best feature: text message and email appointment reminders. I get almost zero no-shows these days. Before I started with Counsol I would often encounter either people forgetting their appointments or confusion about the time. All of that has disappeared. Clients can go online to remind themselves of when their next appointment is scheduled, and they start getting reminders for their upcoming appointment a day in advance. I still get some cancellations of course, but the decrease in no-shows alone pays for the service each month.
Another great feature: When I take on a new client I send them a link to my secure website and have them fill out my intake paperwork and sign my disclosure electronically before I ever see them. No paper to take up precious session time, and the clients love it."