Testimonials

"I started using CounSol after transitioning from a large community mental health agency to my own solo practice. As I did not have the resources to hire someone to manage my scheduling etc, I needed a HIPAA compliant practice management program that would really manage my practice. CounSol has been extremely valuable. I have used it since I started my practice and still see no need to hire office management staff. I often receive positive feedback from clients about it.

Here is an example of how efficiently CounSol has worked for me (all taking place without me having any contact with the client during the process): a prospective client sees my profile on Psychology Today and is routed to my CounSol site; they register as a new client; they make an appointment to see me using the online calendar; they receive a text message and email to confirm the appointment; they complete the paperwork for the first appointment online; they arrive at my office and I have already reviewed their paperwork.

Additional features I find very beneficial include online billing; sending and receiving secure email; the option for me to upload documents for clients to read; an online journal clients can share with me; treatment plans; progress notes; etc. I also appreciate the frequent updates / improvements made to the program and its cost-effectiveness. In a nutshell, CounSol is an excellent practice management program!"
Fran Palin PhD
"I’ve been using Counsol.com for over 4 years and completely satisfied. The response time from technical support and my assigned representative has consistently been excellent! While the site is very robust, it is easy to use which does not require a lot of interaction, on any consistent basis, with their technical support team. The system is highly customizable when it comes to various practice requirements like HIPAA and HITECH. It also meets the needs for any clinical practices, large or small. One such feature is that you can create new forms which allows clients to utilize the most of their scheduled session. I have not used the merchant gateway function but looking to get that started so I can charge clients’ credit cards if they no-show or have a balance due. Over the course of my 20+ years in the behavioral health field I’ve used a whole host of EMR systems that range from large hospital settings to private practice clinics and community based agencies and have consistently impressed with its intuitive and user friendly layout.

My clients have told me that they appreciate the appointment reminders and the method of payment as well.”"
Peter Chirinos
MA NCC LPC DCC ACS
"Using CounSol.com has been one of the best practice management decisions I have made. CounSol.com is easy to use and makes my day-to-day business tasks so manageable. It helps me to keep documentation, scheduling, billing, and paperwork all in one place and allows me to communicate with clients via video and e-mail securely. The support provided to me has been outstanding-timely, professional, efficient, and helpful. I love using this program! I am always recommending CounSol.com to my colleagues."
Laura Van Schaick-Harman, Psy.D., NCSP
"Very user friendly and easily learned. Customer support is fast and friendly. Absolutely reliable and never experienced and downtime or outages. I tried several other programs in a trail period or through other practices and have always came back to Counsol. I'm always recommending it to other therapists."
Stephanie Wentworth, LMFT
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  • " My patients said they love how easy it is
    to view and schedule sessions online "
  • " I love using this service. I wish I would have started using this when I first opened my practice. "
  • " I definitely feel I have a true competitive advantage over other counselors who do not use CounSol.com "
  • " Who needs an office assistant? CounSol does it all for a low monthly fee. You will not find an office assistant who is willing to work for this cheap. "
  • " Automatic appointment reminder text messages have greatly reduced my no shows. Appointment reminders alone make this service worth every penny "
  • " Offering online counseling has allowed me to increase patients scheduled per week and offer my services statewide "
  • " CounSol Complete Practice Management is a must have for anyone running their own practice "
  • " My patients feel like they are dealing with a true professional when they login to my secure patient area "
  • " For the first time I can pull up
    patient information and notes with ease "
  • " The most valuable business expense for my practice "
  • " A colleague recommended me to CounSol.com. Service sounded great, but did not truly realize how powerful this service was until implementing it into my practice "
  • " Now I cannot ever imagine running my practice
    without using CounSol.com "