picture of Tammy W. MS, LMFT, CFLE, PLLC
"After years of being in private practice, I could tell that I was getting close to burn out. Like most of us, I am the therapist, the janitor, the office manager, the marketing team, and everything in between. It was just too much on me. At the suggestion of a friend, I started looking at scheduling software. I searched online and ran across several different options, and even tried them out. I found one that I liked, but it was designed for hair salons and similar business. I made notes of my favorite features and then started another search once I realized that electronic records and scheduling systems were actually within my cost point. I had no idea what was possible before. I still have the piece of paper somewhere in my stack where I sat down with all of the various software programs I found that were designed with therapists in mind. I wrote down all of the features and then bubbled in which programs had which features. Counsol was the only one that had all of the features that I needed. Client scheduling, reminders, records, and a way to complete all paperwork online before the session, check. A way to integrate credit card/online payments and to work seamlessly with my website, check. A way to conduct sessions via secure electronic means inside the system (so no one has to download special programs), check. A place for me to store common worksheets that I share with clients, and even to set it up so clients only get access to those things that pertain to their treatment, check. A way for clients to download Superbills to share with their insurance companies, check. A way to share notes with clients on what to do between sessions, check. A place for me to privately share my reflections to help keep me on track, check. A journal option for clients that allows them to record their thoughts between sessions and to decide whether or not to share it with me, check (no one else has this to my knowledge and my clients absolutely adore it). A way to block clients from being able to schedule at certain times, or to only allow certain session lengths or types (phone, video, etc.), check. Everything with Counsol has been perfect. I can't say enough good things. They have made my life much easier for the past few years. I can't imagine functioning without them. I now have peace of mind!"
picture of Lori C, LSCSW
"Best Investment for your Practice! Counsol.com has been able to make starting my own practice seamless. I have been a user for three years and it is a great investment. The features that I needed they added for me with amazing personal service! It allows clients to complete all their paperwork before our first session so it is more productive and not just forms. It keeps me organized and allows me to offer communication to clients between sessions through HIPPA secure journaling and email. User friendly with computer, phone and tablet! Very Visual and easy to navigate. You can choose what features to use and not use through your settings- very personalized."
picture of Beth F. Psychotherapist
"I've been using Counsol for about 3 years now and it has streamlined my practice and saves me so much time. My clients frequently tell me how much they love the appointment reminders. Most of my clients keep a credit card on file and with a simple click the credit card is charged and invoice paid. I can now bill my weekly clients in about 5 minutes. My practice is now paperless and all my notes are kept online. It is a very easy program to use and the customer service is prompt and very helpful! I always recommend Counsol to my colleagues looking to use an online program."
Beth F. Psychotherapist
picture of Pat, Office Administrator
"We have been using CounSol for almost two years. Compared to the old scheduling program we were using, CounSol is SUCH a BREEZE!!!!! It's very user-friendly, easy to maneuver around for setting up new accounts, billing, scheduling, all of it!!! Their customer service is GREAT! They always return my calls promptly and most times when I call in, they actually answer the call. I have never had to wait long to get answers to my questions. Our Account Rep is wonderful to work with. He is always very friendly, courteous and willing to help and listen to new ideas I suggest for the program. Several I suggested have now been implemented. It's nice to know they listen to their customers and their needs. My employer and I both love CounSol. I am so glad we made the switch. Since we joined CounSol in 2012, the other 4 Therapists and 1 Psychiatrist in our practice have all switched to CounSol. Since I am Admin to all of them, I can have each of the practices open at the same time but in different windows. It's so much easier for multiple practitioners using the same program."
Pat, Office Administrator
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