"I started using CounSol after transitioning from a large community mental health agency to my own solo practice. As I did not have the resources to hire someone to manage my scheduling etc, I needed a HIPAA compliant practice management program that would really manage my practice. CounSol has been extremely valuable. I have used it since I started my practice and still see no need to hire office management staff. I often receive positive feedback from clients about it.
Here is an example of how efficiently CounSol has worked for me (all taking place without me having any contact with the client during the process): a prospective client sees my profile on Psychology Today and is routed to my CounSol site; they register as a new client; they make an appointment to see me using the online calendar; they receive a text message and email to confirm the appointment; they complete the paperwork for the first appointment online; they arrive at my office and I have already reviewed their paperwork.
Additional features I find very beneficial include online billing; sending and receiving secure email; the option for me to upload documents for clients to read; an online journal clients can share with me; treatment plans; progress notes; etc. I also appreciate the frequent updates / improvements made to the program and its cost-effectiveness. In a nutshell, CounSol is an excellent practice management program!"
Fran P. PhD
"I’ve been using Counsol.com for over 4 years and completely satisfied. The response time from technical support and my assigned representative has consistently been excellent! While the site is very robust, it is easy to use which does not require a lot of interaction, on any consistent basis, with their technical support team. The system is highly customizable when it comes to various practice requirements like HIPAA and HITECH. It also meets the needs for any clinical practices, large or small. One such feature is that you can create new forms which allows clients to utilize the most of their scheduled session. I have not used the merchant gateway function but looking to get that started so I can charge clients’ credit cards if they no-show or have a balance due. Over the course of my 20+ years in the behavioral health field I’ve used a whole host of EMR systems that range from large hospital settings to private practice clinics and community based agencies and have consistently impressed with its intuitive and user friendly layout.
My clients have told me that they appreciate the appointment reminders and the method of payment as well.”"
MA NCC LPC DCC ACS
"Using CounSol.com has been one of the best practice management decisions I have made. CounSol.com is easy to use and makes my day-to-day business tasks so manageable. It helps me to keep documentation, scheduling, billing, and paperwork all in one place and allows me to communicate with clients via video and e-mail securely. The support provided to me has been outstanding-timely, professional, efficient, and helpful. I love using this program! I am always recommending CounSol.com to my colleagues."
Laura V, Psy.D., NCSP
"Very user friendly and easily learned. Customer support is fast and friendly. Absolutely reliable and never experienced and downtime or outages. I tried several other programs in a trail period or through other practices and have always came back to Counsol. I'm always recommending it to other therapists."
Stephanie W, LMFT