The Best EHR For Mental Health Practices Offers Privacy Protection In These 3 Strategic Ways

best ehr for mental health

When it comes to finding the perfect EHR software for mental health practices, ideally, you want one that’s efficient, all-inclusive, and most importantly – secure.

Privacy protection is of the utmost importance in today’s mental health world and with the right EHR software system, you can rest easy knowing communication, data, and billing information is safe and sound – which results in your practice providing the best mental health care possible.

Read on to learn how the best EHR for mental health practices offers privacy protection in 3 strategic ways:

#1: HIPAA-Compliant To Protect Privacy And Sensitive Data

A HIPAA-compliant software is the first component to consider when looking for a mental health EHR. These additional compliance steps protect clients’ and counselors’ privacy and medical information. At CounSol.com, we have gone above and beyond to protect the privacy of our users through:

  • Servers housed in Tier-IV data centers with SSAE16, HITRUST, ISO 27001, and PCI 2.0 compliance
  • Use of Secure Socket Layer (SSL) for all web traffic with 256-bit encryption
  • Unique user login and secure encrypted email and messaging
  • Hourly backups of all data with 256-bit encryption
  • And more  

#2: Secure + Streamlined Communication

Mental health practice counselors need to maintain constant and reliable communication with their clients. This communication needs to also remain secure, and with a private EHR system – it can be – within a protected online messaging portal that ensures data privacy.

In this portal, clients can easily log in to the site to send messages back and forth with you. Both counselors and clients have unlimited access to online therapy chat sessions, and these messages are conveniently stored in the administration section of personal portals. Additionally, email and online live chat features are stored in the EHR software system for future reference but are also encrypted to protect clients and counselors. 

CounSol.com’s EHR software makes this type of communication very easy for both the counselor and the client and is up to industry standards, guaranteeing a safe and secure space for open communication as you work with your client. The CounSol.com platform also provides a convenient method for virtual counseling. Each protected client portal site allows for safe and secure video appointments and is compatible with phones, tablets, laptops, and desktops.

#3: Client Information Security

An ideal EHR system offers privacy protection by allowing therapists to keep track of personal and medical information within a secure place – giving you and your patients total peace of mind.

EHR software ensures that all of the patient’s information (including records, results, medications, and billing) are in the same, secure place that can be readily accessed by either party. Gone are the days of misplaced appointment notes or forgotten medication instructions. 

This is also the place where you can store detailed records of your client’s progress. Additionally, you can make note of anything that may be pertinent to their treatment.

CounSol.com’s EHR software for therapists ensures that you and your patients stay on the same page about their treatment and care. Your entire counseling practice – client notes, records, appointments and billing – can now be managed from one convenient location.

This is what one of our happy clients had to say about using CounSol.com at their practice:

“Counsol.com has become an essential tool in my practice. The ability to use cutting-edge software to keep professional and secure records in an easy-to-use format has increased my availability to actually spend more time seeing clients. After reviewing other services in the market I continue to celebrate my decision to stay with Counsol and enthusiastically recommend it.”

Protect Your Practice With a Reliable EHR System

There are so many benefits to implementing EHR software that prioritizes privacy at your practice. We are here to help make the transition into using our secure program as smooth as possible. If you are interested in learning more about how our EHR software can help your counseling practice, contact us. We are happy to answer any of your questions. Sign up for our free trial to experience CounSol.com for yourself.

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